Patient Access Representative (Part Time, Evenings)
Company: St. Luke's University Health Network
Location: Hamburg
Posted on: October 21, 2024
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Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Patient Access Representative is responsible for completing the
registration process for patients seen at St. Luke's. The Patient
Access Representative is to project the image of the facility as a
customer-oriented organization. He/she will assist all customers by
providing accurate information/directions and handle requests in
accordance with hospital policy. This includes the collection and
accurate data entry of all patient information into the computer
system efficiently entering the patient into the Patient Management
System or the Patient Tracking Board, accessing the Patient
Management System or the Tracking Board, point of service cash
collection and placement of any corresponding orders and/or
charges. Communicates effectively in interactions with all
customers (internal and external).
JOB DUTIES AND RESPONSIBILITIES:
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to 8 hours per day, 4 hours at a time. Frequent use of
hands/fingers for data entry. Occasional walking and ability to
push up to 250 pounds in a wheelchair. Ability to occasionally
carry or lift up to 10 pounds. Hearing as it relates to normal
conversation. Seeing as it relates to general vision.
EDUCATION:
High school graduate or equivalent required.
TRAINING AND EXPERIENCE:
Excellent customer service and interpersonal skills required
(office setting preferred). General computer experience with data
entry required. Insurance background preferred. Knowledge of
medical terminology.
HOURS:Part Time, Evenings/ Days. Hamburg/ Spring Township/ Kutztown
as needed. Includes every third weekend. Two evenings per week and
one day shift every two weeks. This is subject to change, depending
on the needs. If covering day shift, hours are 7:00 AM- 3:00 PM.
When covering a weekend, the shift is 8:00 AM - 4:00 PM, and when
working the two evenings a week, hours are 3:00 PM- 8:00 PM.
Please complete your application using your full legal name and
-current home address. -Be sure to -include -employment history for
-the past seven (7) years, including your present employer. -
Additionally, you are -encouraged to upload a current resume,
including all work history, education, and/or certifications and
-licenses, if applicable. -It is highly recommended that you create
a profile at the conclusion of submitting your first application.
-Thank you for your interest in St. Luke's!!
Keywords: St. Luke's University Health Network, Reading , Patient Access Representative (Part Time, Evenings), Other , Hamburg, Pennsylvania
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