Tier 3 Analytics Support Expert
Company: Cellebrite
Location: Morristown
Posted on: October 16, 2024
|
|
Job Description:
CellebriteAbout our mission:Cellebrites (Nasdaq: CLBT) mission
is to enable its customers to protect and save lives, accelerate
justice, and preserve privacy in communities around the world.
Cellebrite is a global leader in Digital Intelligence solutions for
the public and private sectors, empowering organizations to master
the complexities of legally sanctioned digital investigations by
streamlining intelligence processes. Trusted by thousands of
leading agencies and companies in more than 140 countries,
Cellebrites Digital Intelligence platform and solutions transform
how customers collect, review, analyze and manage data in legally
sanctioned investigations.What you'll do:Tier 3 is the highest
level of product expertise within the Cellebrite Technical Support
Organization. The Tier 3 engineer is capable of troubleshooting and
resolving the most complicated issues and working closely with end
customers, QA, R&D, and Product Management. Requiring a high
level of technical expertise, the Tier 3 engineer is responsible
for the following:Provide expert tips, advice, and
solutionsTroubleshoot technically complex issuesRepresent
Cellebrite Support on digital forensic forumsContinually push for
product improvementsProvide technical expertise to group
membersTroubleshoot, investigate, reproduce issuesManage bugs with
R&D to ensure timely fixes in minor/major releasesEstablish and
maintain processes, procedures, documentation Office Location:
ViennaMus Have's:At least three years in a digital forensics role,
but not an expert in extractionStrong background in cloud
infrastructure, especially in AWSBackground in decoding and
analytics softwareExperience with Cellebrite Physical Analyzer and
Pathfinder productsStrong background in databases and NoSQL
databases (MongoDB and/or Elastic Search).Strong background in IT
infrastructure (DNS, Active Directory)Strong background in
networkingHands-on technical expertise in any of the following
areas:Operating systems (Windows/Linux/Android/iOS)Scripting and
coding (bash/Python/C#)File and database structuresAnalysis tools
(HEX reader, SQL)Strong analytical and problem-solving
skillsExcellent written communication and verbal skillsExperience
with debugging, troubleshooting, and reproducing issues in
labExperience with providing solutions and workarounds.Nice to
have's:Methodical, structured, and organizedPatient and eager to
help (both internal/external customers)Strong desire to learn and
develop personal expertiseStrong desire to help others develop
expertiseHighly motivated with a take ownership attitudeThis is a
remote position in the East Coast. Candidates in the East Coast
will be considered. Cellebrite is an equal opportunity/affirmative
action employer. All qualified applicants will receive
consideration for employment without regard to sex, gender
identity, sexual orientation, race, color, religion, national
origin, disability, protected Veteran status, age, or any other
characteristic protected by law.PM19#JT
PIdfd9d38c33df-25660-35514938
Keywords: Cellebrite, Reading , Tier 3 Analytics Support Expert, Other , Morristown, Pennsylvania
Click
here to apply!
|