Information Technology Generalist 1
Company: Commonwealth Of Pennsylvania
Location: Harrisburg
Posted on: April 20, 2025
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Job Description:
THE POSITION
Do you like working in a fast-paced environment, responsible for a
large variety of work, performing complex problem solving, all
while delivering high quality customer service? The Infrastructure
and Economic Development Delivery Center, Technology Services
Office is seeking a highly motivated Information Technology (IT)
professional to join the Infrastructure team to support various
technologies used to provide applications and services to employees
and the citizens of Pennsylvania and support multiple facilities
and users in the south-central region of Pennsylvania in Adams,
Cumberland, Dauphin, Franklin, Lancaster, Lebanon, Perry, and York
counties. Take the next step in your career with us and contribute
to our team's success!
DESCRIPTION OF WORK
An Information Technology Generalist 1 reports to the Office of
Administration, Infrastructure and Economic Development (IED)
Delivery Center, Technology Services Office (TSO), IT Coordinator
Division. This position provides a variety of support and systems
enhancement activities for Information Technology end users in the
District and County offices as well as Construction Field offices,
County Stockpiles, Welcome Centers, Driver License Centers, and
other remote PennDOT, DCED, and PEMA sites as required. Work
involves performing troubleshooting and resolving network issues,
installation and servicing of hardware and software, and assisting
users in adapting and applying information technology to work
applications.
Interested in learning more? Additional details regarding this
position can be found in the position description.
Work Schedule and Additional Information:Full-time employmentWork
hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute
lunch.Telework: You may have the opportunity to work from home
(telework) part-time, 3 days per week in the office, telework
options beyond that depending on operational needs. In order to
telework, you must have a securely configured high-speed internet
connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report
to the headquarters office in Harrisburg.Salary: In some cases, the
starting salary may be non-negotiable. You will receive further
communication regarding this position via email. Check your email,
including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:One year
as an Information Technology Trainee or Information Technology
Technician (Commonwealth job titles or equivalent Federal
Government job titles, as determined by the Office of
Administration); orThree years of information technology experience
in applications development or applications maintenance, networking
or desktop services, web site development or web site design, or
other information technology support/administration services ;orOne
year of information technology experience in applications
development or applications maintenance, networking or desktop
services, web site development or web site design, or other
information technology support/administration services, and an
associate's degree in any information technology field; orAn
equivalent combination of experience and training.
Other Requirements:You must meet the PA residency requirement. For
more information on ways to meet PA residency requirements, follow
the link and click on Residency.You must be able to perform
essential job functions.
Legal Requirement: You must pass a background investigation and
meet Criminal Justice Information Services (CJIS) compliance
requirements.
How to Apply:Resumes, cover letters, and similar documents will not
be reviewed, and the information contained therein will not be
considered for the purposes of determining your eligibility for the
position. Information to support your eligibility for the position
must be provided on the application (i.e., relevant, detailed
experience/education).If you are claiming education in your answers
to the supplemental application questions, you must attach a copy
of your college transcripts for your claim to be accepted toward
meeting the minimum requirements. Unofficial transcripts are
acceptable. Your application must be submitted by the posting
closing date. Late applications and other required materials will
not be accepted.Failure to comply with the above application
requirements may eliminate you from consideration for this
position.
Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment
preference for qualified veterans for appointment to many state and
local government jobs. To learn more about employment preferences
for veterans, go to
www.employment.pa.gov/Additional%20Info/Pages/default.aspx and
click the Veterans' Preference tab or contact us at
ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS): 711 (hearing and speech
disabilities or other individuals).
If you are contacted for an interview and need accommodations due
to a disability, please discuss your request for accommodations
with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is
committed to a diverse workforce. The Commonwealth values inclusion
as we seek to recruit, develop, and retain the most qualified
people to serve the citizens of Pennsylvania. The Commonwealth does
not discriminate on the basis of race, color, religious creed,
ancestry, union membership, age, gender, sexual orientation, gender
identity or expression, national origin, AIDS or HIV status,
disability, or any other categories protected by applicable federal
or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Keywords: Commonwealth Of Pennsylvania, Reading , Information Technology Generalist 1, IT / Software / Systems , Harrisburg, Pennsylvania
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