Campus Safety Guest Services Coordinator
Company: Milton Hershey School
Location: Hershey
Posted on: October 4, 2024
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Job Description:
Description Milton Hershey School (MHS) is one of the world's
best private schools, where students from disadvantaged backgrounds
are provided with both a home and a school where they can thrive.
Thanks to the generosity of Milton and Catherine Hershey, MHS is
fully endowed with the resources to ensure every student has
opportunities and resources to succeed. The school has prepared
almost 12,000 graduates and is expanding to serve more
students.
MHS is seeking a full-time Campus Safety Guest Services Coordinator
to join the Campus Safety Department. This position serves as the
primary point of contact for safety & security events in Founders
Hall and potential expansion into additional facilities on campus.
The coordinator will greet and direct guests & visitors to Founders
Hall, promoting good public relations through courteous, helpful,
and professional demeanor. This includes promoting safety
initiatives throughout the facility and providing guidance and
direction during critical incidents. Furthermore, the coordinator
serves as a liaison between outside callers and the school's
community, providing direction and assistance as needed,
maintaining a high level of discretion and confidentiality in all
areas. Some of the responsibilities include:
Monitor physical security of the Founders Hall building to address
and report any suspicious activities & behavior to Campus
Safety.
Supervision of the part-time guest service associates (up to 4
employees) related to daily tasks and work performance.
Be well versed in the School's Mission and history to be able to
answer a variety of questions.
Conducting tours for scheduled groups and walk-ins.
Maintaining schedules of activities and meetings for the building
and individual departments within the facility.
Understand Building Security Systems to provide backup technical
support for the building.
Assisting with building evacuations and providing accountability of
building personnel.
Assisting the coordination of safety education programs with
building personnel.
The work schedule is year-round Monday - Friday 8:00 am - 4:30 pm
during standard business hours and works some occasional evenings
and weekends for special events. MHS offers competitive
compensation with excellent benefits (medical, vision & dental
insurance, a 403b savings plan with employer contribution, paid
time off, wellness benefits and free lunches). Starting pay is in
the range of $27.00 - $36.00 an hour and pay is determined based on
experience.
Milton Hershey School does not discriminate in hiring, promotion or
any terms or conditions of employment, based on race, color,
national or ethnic origin, ancestry, sex, age, religion or
religious creed, veteran status, disability or any other status
protected under applicable federal or Pennsylvania law.
Qualifications
Vocational or other technical school, certification, training or
apprenticeship required beyond high school diploma.
Minimum of 5 years of security/law enforcement experience
required.
PA Act 235 certification or ability to obtain within 3 months of
hire.
Concealed Carry Permit or ability to obtain within 3 months of
hire.
School Resource Officer Certification or ability to obtain within 3
months of hire.
Valid PA Driver's License in good standing.
Strong knowledge of Milton Hershey School's mission and history,
preferred.
Computer skills utilizing internet & Microsoft applications and
report writing tools.
Exceptional written, verbal and interpersonal skills including
conflict management and collaboration skills.
High degree of professionalism, confidentiality, and strong
customer service skills with the ability to interact positively
with a diverse population of adults and students.
Exceptional multi-tasking, attention to detail, organizational
skills and ability to work under pressure/tight deadlines.
Able to work independently for multiple stakeholders and prioritize
accordingly.
Candidates must demonstrate a high degree of integrity as all MHS
staff are role models for students.
MHS desires candidates who are "all in" and are interested in
actively engaging with students.
Schedule: Full-timeJob Type: StandardJob Posting: Sep 27,
2024
Keywords: Milton Hershey School, Reading , Campus Safety Guest Services Coordinator, Hospitality & Tourism , Hershey, Pennsylvania
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