HARDWARE ASSET MANAGEMENT (HAM) LIFECYCLE ANALYST
Company: Omni Inclusive
Location: King Of Prussia
Posted on: November 11, 2024
Job Description:
Mandatory Skills
- 8+ Years of experience in ServiceNow - Hardware Asset
Management, Supply Chain Management, or other relevant work
- Verify ASN and Asset creation/status
- Verify Asset Receipt and Status updated
- Monitor Stockroom reporting/rules
- Meeting cadence with key stakeholders on HAM managed
lifecycle
- HAM Reporting
- HAM Forecasting
- HAM Workflow review/update
- Lifecycle management
- HAM Data Quality
- Automated request processes Responsibilities:
- Closely collaborate and support cross-functional
teams-including business lines, new product teams, Data Center Site
Operations, Sourcing, Accounting, Finance, Software Asset
Management to develop and oversee logistics/asset management
business processes in a global environment.
- Closely collaborate, review and provide guidance for
normalization of end user compute programs
- Identify and assess ongoing and emerging risks, see and solve
technical problems in a meaningful and credible way, research and
develop approaches to new solutions, understanding the spectrum of
cross-functional requirements, build short- and long-term
strategies for business and operational needs, optimized for our
operating environment and build alignment with cross-functional
partners.
- Assist in the development or improvement of HAM policies,
processes, procedures, workflows, controls and tooling needs to
support emerging operational requirements focusing on
accountability, cost savings and avoidance, standardization, scale,
and efficiency.
- Conduct design reviews of proposed automation and process
efficiencies against business goals, operations governance, data
integrity, and compliance.
- Conduct internal HAM and external supplier audits
- Establish and report appropriate KPIs to measure process
performance and identify process improvement opportunities.
- Develop, run and distribute reports for hardware compliance,
inventory, financial data and maintenance contracts
- Maintain data integrity across multiple systems, identify root
causes of, resolve, data inconsistencies and leverage data to
identify new requirements.
- Develop required process documentation for implementation and
rollout of business process improvements.
- Support implementation of broader technology solutions and
process automations efforts to improve organizational efficiency
and associated controls.
- Collect and maintain accurate hardware information in HAM
tool
- Governance of the approve, deploy, remove cycle for hardware
assets
- Delegate work to ensure effective execution of team/function
deliverables
- Ensure knowledge transfer and cross-training of team(s) to
effectively support the business
- Ensure hardware asset harmonization
- Perform reconciliation and normalization activities as
needed
- Establish and management bulk purchase agreements
- Provide feedback on continuous improvement changes needed for
development/implementation
- Work with IT Procurement and IT Contracts to ensure all legacy
and new hardware entitlements are recorded in the HAM tool
- Ensure expiring maintenance contracts are renewed after
hardware re-harvesting and optimization takes place
- Respond to request for new hardware installations and existing
hardware transfers Minimum Qualifications:
- BA/BS degree or equivalent practical experience.
Keywords: Omni Inclusive, Reading , HARDWARE ASSET MANAGEMENT (HAM) LIFECYCLE ANALYST, Executive , King Of Prussia, Pennsylvania
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