Security Manager
Company: Great Wolf Lodge
Location: Peach Bottom
Posted on: October 7, 2024
Job Description:
Pay: $60000 per year - $60000 per year A Great Wolf, the
-Security Manager -organizes and oversees all security operations
of our lodge. Security attendants will be under your leadership
while you develop and implement policies and procedures to maintain
security standards. The goal is to create and preserve an
environment where employees, visitors and property are safe and
well protected.Essential Duties & Responsibilities
- Responsible for personnel related actions within the Security
team including: hiring, orientation, training, coaching, feedback,
discipline, and scheduling of employees
- Oversees Security Awareness training and assists with Safety
related training
- Maintains knowledge of state Security laws, Fire codes and
Penal Codes
- Assists in organizing, reviewing, updating and maintaining
OSHA, emergency preparedness, and fire & life safety plans
- Ensures access to the lodge is controlled according to security
policy including after hours access and monitoring; confronting any
suspicious persons
- Develops emergency response plans with assistance of outside
agencies and ensures staff is trained on protocol
- Ensures guestroom doors are secured and assists with authorized
room access
- Assists in moving/removing guest room possessions, inventory
and security of such and key rooms following resort policy and
procedures
- Complies with guest requests for storing and safekeeping of
their valuables and follows procedures
- Responds to the scene of guest/employee incidents promptly;
assists Aquatics in accordance to guidelines and complies with all
departmental procedures; communicates specified information to
EMS/medical personnel as required
- Coordinates with Security staff to report to, take charge of,
and resolve guest or employee incidents to include but are not
limited to: fighting, intoxicated guests, vehicle towing and
accidents, theft, and other safety or security emergencies
- Conducts investigations into theft or lost items, noise
complaints, assault complaints, and other guest complaints and
documents reports in accordance with departmental procedures while
maintaining confidentiality
- Issues radios, keys to designated hotel personnel, maintaining
accurate records and ensures the safekeeping of such in accordance
to resort procedures
- Responsible for Loss Prevention Program
- Assists the coordination and leadership of the Safety
CommitteeBasic Qualifications & Skills
- High School education or equivalent
- 5+ years in a position dealing with general public
- Ability to obtain necessary licenses including, but not limited
to; State security license, CPR and First Aid certification,
alcohol awareness training
- Ability to read and interpret English-language documents such
as safety rules, operating and maintenance instructions, and
procedure manuals
- Experience managing extensive closed circuit television arrays;
comfortable operating and monitoring activities on-premises using
CCTV systems, access control systems, and alarm systems
- Willingness to work evenings, weekends, and Holidays depending
on business demands
- Successful completions of a criminal background check and drug
screen
- Clean driving recordDesired Qualifications & Skills
- College degree in related field
- Law enforcement background
- First responder experience
Keywords: Great Wolf Lodge, Reading , Security Manager, Executive , Peach Bottom, Pennsylvania
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