Pre-Sales Engineer (Physical Security Solutions)
Company: New Era Technology
Location: West Chester
Posted on: October 12, 2024
Job Description:
Description:Great BenefitsMedicalDentalVision401K with a match28
paid days off including company holidays5 different Flexible
Spending account optionsNew Era Technology is a global technology
solutions provider with 4,500+ employees and offices around the
world. New Era offers Cloud, Managed, Professional, and Security
services, and delivers Collaboration, Data Networking, Digital
Transformation, and Physical & Life Safety solutions to more than
14,500 customers worldwide.We are looking for team members to
contribute to and deliver our mission: To deliver and support
technology solutions that securely connect people, places, and
information. New Era Technology is a community of like-minded,
like-hearted people who share the same vision and values.Work
alongside the finest team of highly skilled and industry-certified
professionals who are encouraged to drive change and think outside
of the box. As a team member, you will receive competitive
benefits, industry training, and certifications. New Era Technology
empowers businesses to embrace the future workplace. As customers
shift their perspectives on where and how work happens, we are
there to meet them with flexible, resilient, and productive
solutions.New Era Technology provides a team-oriented culture, a
positive environment filled with an incredible staff, and a genuine
passion for providing the best service to our customers worldwide.
We believe that investing in our employees is the key to
professional growth, delivering exceptional experiences for our
customers, and setting the standard for excellence in our field.We
offer a growth-orientated, high-tech environment for employees.
Along with our many benefits, you can expect a corporate culture
that promotes personal and professional development. Our
customer-focused teams are built on our core values: Community,
Integrity, Agile, and Committed. Job Description:We are looking for
a dynamic and technically proficient Pre-Sales Engineer with
expertise in physical security systems, particularly with Avigilon
products, to join our team. The ideal candidate will work closely
with the sales team, acting as a technical expert to support and
deliver tailored solutions to our clients. This role requires a
blend of technical knowledge, customer interaction, and business
acumen.Key Responsibilities:
- Collaborate with the sales team to understand client needs and
provide technical solutions related to Avigilon video surveillance,
access control and physical security products.
- Present and demonstrate the capabilities of Avigilon systems
and other security technologies to prospective clients, ensuring a
clear understanding of the products' features and benefits.
- Design and architect customized physical security solutions
based on client requirements, site conditions, and project
scope.
- Develop proposals, including technical designs, equipment
lists, and pricing, ensuring solutions meet both client
expectations and company profitability goals.
- Conduct site surveys and risk assessments to recommend
appropriate security measures and system configurations.
- Serve as the main point of contact for all technical questions
during the sales cycle, ensuring timely and accurate
responses.
- Support the sales team with presentations, demos, and technical
Q&A sessions during meetings and conferences.
- Work with product management and engineering teams to provide
client feedback and recommend product improvements.
- Stay up to date on Avigilon product advancements and industry
trends to ensure the best technical advice and solutions are
provided to clients.
- Assist with post-sales activities, ensuring smooth transitions
from sales to deployment by working closely with the project
implementation team.
- Provide technical training and support for clients and
partners.Qualifications:
- Minimum of 3 years of experience as a Pre-Sales Engineer,
Solutions Architect, or a similar technical role, with a focus on
physical security systems.
- In-depth knowledge of Avigilon products, including video
surveillance, access control, and system integrations.
- Strong understanding of IP-based security systems and network
architecture.
- Proven ability to design and propose security solutions based
on customer needs and site conditions.
- Excellent communication and presentation skills, with the
ability to explain technical concepts to non-technical
audiences.
- Experience conducting site assessments, drafting proposals, and
working on large-scale security projects.
- Strong problem-solving skills, able to manage multiple clients
and projects simultaneously.
- Relevant certifications in Avigilon or other physical security
systems (preferred).
- A track record of working effectively within a sales team and
achieving revenue goals.Education:
- Bachelor's degree in information technology, Electrical
Engineering, or a related field (or equivalent experience).EXPECTED
HOURS OF WORK: Full time position, Monday Friday 8am 5pm, plus
overtime if needed.TRAVEL: Travel could be up to 20% dependent on
customer needsLANGUAGE SKILLS: EnglishQUALIFICATIONS: To perform
the job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed above are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.This job
description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee. Other duties, responsibilities and activities may
change or be assigned at any time with or without notice.Physical
Demands:
- Regular use of hands and fingers to operate a computer
keyboard, mouse, and other office equipment.
- Regular, repetitive movements such as typing, mouse movements,
and scrolling. Ability to hear and understand spoken
communications, both in person and via remote communication tools
(e.g., phone, video conferencing).
- Ability to see and read computer screens and printed documents,
as well as adjust focus. This includes prolonged periods of looking
at a computer screen.
- abilities to use stairs, ladder and ability to get behind
restrictive rack spaces at times to view existing equipment in Data
/Voice/Security ClosetsEEO/AA StatementNew Era Technology provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, national origin,
religion, pregnancy, marital status, gender identity, age, physical
or mental disability, or covered veteran status.In addition to
federal law requirements, New Era Technology complies with
applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, and
training.PM21Requirements:PIa1888a3e9e08-31181-35752187
Keywords: New Era Technology, Reading , Pre-Sales Engineer (Physical Security Solutions), Engineering , West Chester, Pennsylvania
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