Medical Receptionist

Company: Mercy Medical Center - Baltimore, MD
Location: Reisterstown
Posted on: April 23, 2025

Job Description:

Summary

The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office. Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.

Responsibilities

The Medical Receptionist is responsible for all front desk operations, which include, but are not limited to:

* Scheduling patients
* Answering phones
* Scanning medical records
* Triage patient phone calls for severity/importance
* Collection of insurance information and verification or benefits
* Charge entry and payment posting.

Requirements

EDUCATION AND WORK EXPERIENCE

* Education and Work Experience:
* High School Diploma or GED
* Required 1-2 Years experience in healthcare setting
* Preferred 3-5 years experience in related field or specialty practice

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

* Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
* 403(b) retirement plan with generous company match and "catch up" provision
* Paid Time Off (PTO) & company paid holidays
* Tuition reimbursement
* Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
* Employer paid Short & Long Term Disability benefits for eligible employees
* Voluntary Benefits
* Discounts on auto & home insurance and Verizon plans
* Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Keywords: Mercy Medical Center - Baltimore, MD, Reading , Medical Receptionist, Administration, Clerical , Reisterstown, Pennsylvania